Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.
Software related to Akeni Help Desk Assistant Enterprise IM
Akeni LAN Messenger (Instant Messaging) 1.2 Akeni LAN messenger is a business instant messaging IM for LAN. Akeni LAN messenger is NOT based on Winpopup. The LAN Instant Messaging IM does not require connection to the internet. Also with its intuitive user interface, those familiar with public IM clients such as MSN Messenger or AOL. Basic features include real-time private chat sessions, group conferences, presence management, file transfers and emergency alerts
Akeni Enterprise Instant Messaging LDAP Akeni Enterprise Instant Messaging IM is an enterprise messaging system that offers strong encryption, along with Active Directory / LDAP integration. Features includes IM chat, conference, file transfer, notification, alerts, optional web client.
Akeni Live Help 123 - Corporate IM 1.0 Akeni Live Help 123 for Corporate Instant Messaging (IM) is a feature rich, live help system. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. For more details please visit our web site: http://www.akeni.com/en/livehelp/livehelp.php
Macros Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
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Been There Done That Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This version adds integrated charts and backup and restore.
Desk Drop Jr fast paced arcade game where the objective is to match up three similar tiles by moving and rotating them vertically as they drop from the top of the game board.
